We believe continuing education is key. Our Treatment Coordinator workshop includes six one-hour remote live training sessions.
CONSULTATION
We’ll take an in-depth look at the purpose of a Treatment Coordinator. You’ll learn how best to support your doctors, engage with patients, and answer any question asked, especially the age-old “Can it wait?”
INSURANCE
Prepare for any insurance issue and learn the most effective ways to talk with patients about their insurance coverage. We’ll cover situations such as patients who are worried about financial responsibility, to patients who want all treatment covered by their plan, and everything in between.
PATIENT ACCEPTANCE
We have ten proven ways to increase your patient’s acceptance. Occasionally, you’ll face patients who need a little extra care when it comes to understanding the importance of completing treatment. That's where you come in.
UNSCHEDULED TREATMENT
The fastest way to provide treatment is follow-up, follow-up, follow-up. We’ll teach you how to effectively follow up with your patients to get their appointment scheduled.
DISCUSSING MONEY
Nobody wants to talk about money. Typically, it’s one of the patient’s biggest concerns. We’ll teach you how to get ahead of their worry and answer any tough questions.
TREATMENT PLANNING
We’ll train you to navigate all the steps of treatment planning, and ensure your interaction with each patient is a great experience for everyone. Remember, you are key in helping them to overcome their obstacles.